Effective Date: 08/16/2018

1. Overview

Thank you for choosing The Hair Chest, INC. This policy outlines that all sales made through our online platform are considered final. Please carefully review your order before completing the purchase, as refunds will not be issued under most circumstances.

2. No Refund Policy

Once a purchase is made, it is non-refundable. We do not offer refunds or exchanges unless there is a defect in the product or a mistake on our part.

3. Defective Hair Products

In the rare event that a hair product is received in a defective or damaged condition, please contact our customer support team at info@thehairchest.com within 7 days of receiving the product. We will assess the situation on a case-by-case basis and may offer a replacement or refund if the defect is verified.

4. Cancellation and Changes

Orders cannot be canceled or modified once they are placed. Please double-check your order before confirming the purchase.

5. Hold Harmless Clause

By making a purchase from The Hair Chest, INC, you agree to release and hold harmless The Hair Chest, INC, its officers, employees, and agents from any and all claims, liabilities, damages, expenses, or demands arising out of or related to your purchase and use of our products.

6. FDA Disclosure Policy

Our products are not intended to diagnose, treat, cure, or prevent any disease. The statements made regarding our products have not been evaluated by the Food and Drug Administration (FDA). Please consult with a healthcare professional before using any of our products, especially if you have any pre-existing medical conditions or concerns.

7. Exceptions

Exceptions to this policy may be made at the sole discretion of The Hair Chest, INC in extenuating circumstances. Contact our customer support team for assistance.

8. Contact Information

If you have any questions or concerns regarding our "All Sales Final" policy, please contact our customer support team at info@thehairchest.com.